LightReach Installer Support

Sai - LR QC

Mare- PLR Product Ops

Natalie P - Account Operations

Installation (M1), Activation (M2), & Operations Guides

Operations

Detailing our current solar program AVL, as well as details on key hardware concepts and requirements. Latest Update 10/15/25. Next update 11/3/25

AVL & All Things Hardware

High level overview of milestone requirements (M0, M1, M2).

Milestone Requirements: Overview

This article consolidates manufacturer install guides and tech briefs for AVL listed inverter & Battery manufacturers.

Inverter & Battery Manufacturer Guides

This article outlines Tesla Mid-Circuit Interrupter (MCI) requirements when using Tesla inverter, Powerwall+ & Powerwall 3.

Tesla MCI, String, & Design Requirements

Direct pay is designed to reduce cash flow burden on installers. Participation in the program is optional.

Direct Pay Installer Guide

Submitting for M1 & M2 Milestones

This article has moved. Please visit our new and improved AVL & Hardware article for full details.

Visit our new AVL

This article outlines Lightreach required settings and operational modes for both Arbitrage and Backup contracts

Battery Settings and Operational Modes

Getting Started: Key Operations Guides

Freedom within the Framework: Installers may sell and install at their discretion, within the framework of our guidelines.

Eligible Sites

This article details what qualifies as an electrical adder and the acceptable and unacceptable conditions of installed electrical panels.

Electrical Conditions & Adders

Effective 9/15/24: LightReach will no longer be accepting manufactured homes.

Manufactured Homes Policy

Andrew C - PLR Product Ops

Brian - PLR Product Ops

Installer is responsible for ensuring site eligibility

Know Before Installing: Eligible Sites

Full breakdown of everything LightReach reviews

Installation (M1) Checklist

Design Package | Inputs and Deliverables

Permit Documents | Inputs & Deliverables

Comprehensive list installation photo package requirements and photo examples.

Install (M1) Photo Documentation

Providing the monitoring site ID is required at M1.

Monitoring Site ID (M1)

This article provides guidance on incentive requirements(if applicable) when submitting for M1 milestone.

Incentive Deliverables - M1 Milestone

Monitoring Portal Access (M1)

Domestic Content (M1) Submittal & Photo Requirements

SolarEdge Back Up Interface Shortage

This article outlines QCells AC module requirements for string & system sizing

QCells AC Module - Design, Install & Commissioning quick guide

Alvin - PLR Product Ops

Installation (M1) Requirements

Permission to Operate

This article provides guidance on incentive requirements(if applicable) when submitting for M2 milestone.

Incentive Deliverables - M2 Milestone

SolarEdge Extended Warranty

M2 Site Improvement Photos (If Applicable)

Activation (M2) Requirements

Find answers and get help from Intercom Support and Community Experts

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