LightReach Installer Support

Andrew - LR Product Ops

Sai - LR Operations

Sierra - LR Product Ops

Installation (M1), Activation (M2), & Operations Guides

Operations

High level overview of milestone requirements (M0, M1, M2).

Milestone Requirements: Overview

Approved Vendor List - AVL

This article consolidates manufacturer install guides and tech briefs for AVL listed inverter & Battery manufacturers.

Inverter & Battery Manufacturer Guides

This article outlines Tesla Mid-Circuit Interrupter (MCI) requirements when using Tesla inverter, Powerwall+ & Powerwall 3.

Tesla MCI, String & Design requirements

Greentech direct pay is designed to reduce cash flow burden on installers. Participation in the program is optional.

Greentech Direct Pay - Installer Guide

Getting Started: Key Operations Guides

Quick installation tips & references for common misses & rejection reasons

Current Transformers (CTs) Video

Installation (M1) Requirements: Overview Video

Site Eligibility Video

Electrical Panels & Electrical Best Practices Video

Submitting Milestones (M1/M2) Video

Christina - Relationship Manager

Operation/Installation Video Guides

Eligible Sites

This article details what qualifies as an electrical adder and the acceptable and unacceptable conditions of installed electrical panels.

Electrical Conditions & Adders

Effective 9/15/24: LightReach will no longer be accepting manufactured homes.

Manufactured Homes Policy

Brian - LR Product Ops

Installer is responsible for ensuring site eligibility

Know Before Installing: Eligible Sites

Full breakdown of everything LightReach reviews

Installation (M1) Checklist

Design Package | Inputs and Deliverables

Permit Documents | Inputs & Deliverables

Comprehensive list installation photo package requirements and photo examples.

Install (M1) Photo Documentation

Providing the monitoring site ID is required for M1. Sharing direct portal access to LightReach is encouraged but optional for M1.

Monitoring Site ID (M1)

This article provides guidance on incentive requirements(if applicable) when submitting for M1 milestone.

Incentive Deliverables - M1 Milestone

Installation (M1) Requirements

Granting LightReach access to the monitoring portal directly is a requirement for M2 approval.

Monitoring Portal Access (M2)

Permission to Operate

This article provides guidance on incentive requirements(if applicable) when submitting for M2 milestone.

Incentive Deliverables - M2 Milestone

SolarEdge Extended Warranty

M2 Site Improvement Photos (If Applicable)

Activation (M2) Requirements

Domestic Content - Installer Overview

Domestic Content (M1) Submittal & Photo Requirements

Natalie - LR Product Ops

Calvin - LR Product Ops

Overview and Milestone Resource Guides for ITC-DC

Domestic Content Requirements

Active Utilities

Mandatory for all Installers Operating in IL

Illinois - Compliance Process

Illinois - Annual Minimum Equity Standard (MES) Compliance

Requirements for Illinois homeowners installing a PV+storage system, and applying for an Energy Storage Rebate

Illinois - Energy Storage Rebate

For Installers working with utility or incentive programs requiring LightReach signature on documentation.

General - Interconnection Documents: Signature Authorization

Nevada - Compliance Requirements

Details on our exclusive new retail electricity plan for Texas customers.

Texas - Palmetto Energy Retail Electricity Plan

Ana - LR Product Ops

Alvin - LR Product Ops

Active utilities, interconnection, and incentive documentation

Market & Utility Information

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you