LightReach Installer Support

Installer support available via chat and SMS/WhatsApp + Details on How We Communicate

Contact Support

Logins for New Users/Org Structure

Compliance: Guidelines

All sales representatives must be verified with Recheck from 1/13/25

Recheck

Installer Funding Guide

Fund & Tranche Overview

Partner Insurance & Loss Runs Checklist

Introductory Resources (2025)

Andrew C - PLR Product Ops

Mary - PLR Product Ops

Mare- PLR Product Ops

Start Here

Partner Success Metrics

Program Overview and Benefits for Partners

LightReach's designated partner experience

Channel Program

Palmetto LightReach Training Webinars

Natalie P - Account Operations

Sean Fahey - Relationship Manager

Key video walkthroughs of LightReach product & processes

Webinar and Video Training Guides

Overview: Customer Signing & Achieving NTP

Intro to Third Party Ownership (TPO)

Energy Plan Basics & How to Position It

Quoting & Pricing in LightReach Portal

The Homeowner Web Portal: Why It's Crucial

Fulfilling NTP Requirements

Purchase & Pre-Pay Options

Performance Guarantee

Sales/NTP Video Guides

Find answers and get help from Intercom Support and Community Experts

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