Chat: via palmetto.finance portal.
Dedicated in-portal chat support with our Product Operations team & underwriters.
Ideal for all partners, especially operations.
Text "INSTALLER" to 888-531-3327 for Certified Installer support.
Same great support from our Product Operations team, available on the go.
Ideal for members in the field.
Knowledge Base & Newsfeed:
Bookmark help.palmetto.finance for full resource guides.
Bookmark news.golightreach.com for program updates & announcements.
Current hours EST:
9AM-11PM Monday-Thursday
9AM-10PM Friday
11AM-7PM Saturday
12PM-4PM Sunday