LightReach Installer Support

This is an overview of the regular training topics hosted by Palmetto LightReach.

These sessions are open to any of our partners, old or new, and encourage you to join on a regular basis as we cover relevant updates and a close look at common issues.

Webinars are broken up into multiple types depending on the area of focus:

Use the following links to select a training and complete the registration process.

Please the note cadence that trainings are offered,

NTP (Sales) Onboarding - Weekly - Tuesdays - 3PM EST

General Operations Onboarding - Bi Weekly - Tuesdays - 2PM EST

Installation (M1) Milestone - Bi Weekly - Tuesdays - 2PM EST

Activation (M2) Milestone - Bi Weekly - Thursdays- 2PM EST

Special Sessions - Bi Weekly - Thursdays- 2PM EST

- NTP (Sales) Onboarding - Weekly - Tuesdays - 3PM EST
- General Operations Onboarding - Bi Weekly - Tuesdays - 2PM EST
- Installation (M1) Milestone - Bi Weekly - Tuesdays - 2PM EST
- Activation (M2) Milestone - Bi Weekly - Thursdays- 2PM EST
- Special Sessions - Bi Weekly - Thursdays- 2PM EST

Upon completing the registration process and adding the invite to your calendar you can share that link with any members of your organization who will be prompted to register as well.

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Palmetto LightReach Training Webinars

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Webinar Offering	Description
Sales (NTP) Milestone	This webinar is an invitation and warm-welcome to anyone seeking an improved understanding of our NTP Milestone. Our time together will: Introduce you to Third Party Ownership (TPO) financing Outline why and how to transition into Third Party Ownership (TPO) financing Showcase the LightReach Way Culminate with a General Q&A (this is not an escalation path for specific projects, but general topics that all can benefit from) And will most directly benefit: EPC Leadership Sales Partners and Personnel Installation Managers Design & Engineering Managers
General Operations Onboarding	Open to anyone who is starting their journey with Palmetto LightReach or who wants a refresh on the basics. (It is recommended that any personnel involved in Palmetto LightReach projects attend at least one session of the General Operations Onboarding Webinar.) Please find below the list of required personnel Anyone in these or similar positions will benefit from this offering: Sales Partners Installation Managers Design / Engineering Managers Fin Ops Managers & Milestone Submission Personnel Agenda: Overview of LR Account Portal LightReach Resources Milestone Deliverables - Install & Activation
Installation (M1) Milestone	Open to anyone! This meeting will be divided into 3 general areas of focus, Portal Usage and Navigation Milestone Submission requirements (sessions are tailored to highlight recent changes or relevant issues) General Q&A (this is not an escalation path for specific projects, but general topics that all can benefit from)
Activation (M2) Milestone - COMING SOON!	Open to anyone! This meeting will be divided into 3 general areas of focus, Portal Usage and Navigation Milestone Submission requirements (sessions are tailored to highlight recent changes or relevant issues) General Q&A (this is not an escalation path for specific projects, but general topics that all can benefit from)
Special Session - COMING SOON!	This Webinar is intended as a place holder to address a revolving selection of topics and recent updates.

Palmetto LightReach Training Webinars

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