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Enerflo Basics
Andrew - LR Product Expert avatar
Written by Andrew - LR Product Expert
Updated over a week ago

Getting started

Enerflo users can access LightReach Energy Plans directly via the Enerflo portal. Users should be aware of a few pre-requisites to get started:

  • Your organization's design inputs and AVL are approved by LightReach

  • Your organization's admin + Enerflo admin enable LightReach options

  • Your organization is on Enerflo V2

Create a new lead

  • Input a new lead via standard process

  • There are no LightReach-specific steps at this stage

Upload your design

  • Design inputs must be LightReach approved

  • Equipment must be on LightReach AVL

Build your proposal

  • Available products and rates are passed via API from LightReach to Enerflo

  • Any adders must be LightReach compliant

Finalize the homeowner's proposal

  • After saving pricing, move to view/finalize the proposal

  • Financial impacts (offset, etc.) are generated solely by Enerflo's proposal tool

Qualify and run credit

  • Complete the credit application. Note Enerflo's credit application may have additional requirements vs LightReach portal. Only necessary requirements for LightReach pass thru to LightReach via API

  • Input State license number if applicable

  • Upon credit check, the file will be available to view within LightReach portal as well

Execute a change order

  • If necessary, execute a change order via Enerflo portal or LightReach portal.

  • In Enerflo portal: Unselect proposal in Enerflo >>> This voids contract & quote in LightReach

  • Re-finalize and re-select a new proposal to continue to resend new contracts

  • For Enerflo technical support: contact your organization's admin or Enerflo contact [email protected]

  • For LightReach product/process questions: contact us via LightReach portal chat, or via help.palmetto.finance chat.

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