Overview
The Palmetto Comfort Plan is expanding to include residential geothermal installations, giving homeowners a simpler way to access high-efficiency heating and cooling with no large upfront system purchase.
Taking the form of a third-party ownership structure, the Comfort Plan allows Palmetto to own the geothermal system while the homeowner receives the benefit of predictable monthly payments, long-term maintenance support, and a high-efficiency home comfort solution.
With the Comfort Plan:
Increased Accessibility: The Comfort Plan helps make geothermal more attainable by reducing the need for a large upfront investment, which can often be a barrier for homeowners.
Predictable Monthly Cost: Homeowners receive one fixed monthly payment with no annual escalator, covering the system, installation, parts, labor, and maintenance.
Full Maintenance and Warranty Coverage: The plan includes annual maintenance, plus 10-year parts and labor warranty coverage for added peace of mind.
Tax Credit Monetization: Through third-party ownership, Palmetto can monetize available tax credits and apply that value to the customer’s benefit.
Simplified Operations: Palmetto coordinates with local partners to streamline installation, servicing, and long-term support for both homeowners and dealers.
Terms & Program Structure
Available in all states except Minnesota.
680 FICO Score base.
Soft Credit Pull and No Debt-to-Income (DTI) constraints.
See our credit parameters article for more details
Lease term: 10-year
Monthly payment: Fixed, all-in
Options for 0%, 0.99%, 1.99% annual escalators
Included for full lease term:
Installation
Full parts coverage
Service & repair labor (backed by OEM + supporting 3rd party coverage)
Preventative Maintenance (Onsite or remote appointment offered yearly with customer able to opt-out)
Eligible Sites
Single Family Home only (More Info to Follow)
Customer Experience
Homeowners
Simple monthly payment: no large upfront cost
No surprise repair or maintenance expenses for 10 years
Installation and service handled by trusted local partners
Annual preventative maintenance proactively scheduled
Remote monitoring visibility (Mobile Link)
Easy, tech-enabled order and ownership experience via Palmetto’s consumer app
Dealer Sales Reps
Quote and sell through the Palmetto portal Key system design inputs at point of sale: Manufacturer, Model (optional), Size/Power rating (kW), Fuel type, Full system price
Full system price converts automatically to lease monthly payment
Warranty costs and monitoring automatically included.
Qualified and Notice to Proceed (NTP) managed through Palmetto portal
The Palmetto Comfort Plan is designed to make geothermal more accessible by converting the total project cost into a simple monthly lease payment.
Instead of requiring the customer to pay for the geothermal system upfront, the program spreads the cost across the lease term while including the core items needed to install, operate, and maintain the system.
Pricing
Monthly rates in-line with comparable loans + worry-free service coverage
For customers
Simple monthly payment instead of upfront equipment cost
No surprise repair or maintenance expenses
Installation and service handled by trusted local partners
Easy, tech enabled order and ownership experience
For partners
Enhanced financing option that complements cash and loan offerings
Minimal change to existing install workflows
Built-in service and maintenance revenue, serving as the first call for customer needs
Geothermal Program will have its own unique dedicated licenses, distinct from HVAC/Water Heaters.
Certification & Onboarding
Partners interested in selling Geothermal on the platform can follow a few simple steps to request access. Chat in via support chat and select the following path "Admin Support" >>> "Program Enablement" >>> New Product Enrollment"
Once you've accessed the enablement form, you can select Geothermal Enablement, and provide all licenses you hold for any applicable manufacturers.
Enroll via Support Chat. Click For Visual
Enroll via Support Chat. Click For Visual
*Licensing requirements may vary by market or AHJ.
1. | Compliance | Installer does not have any history of compliance flags related to sales or operational practices |
2. | Manufacturer Certifications | Valid documentation from manufacturer
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3. | Installer Confirmation Form | Sent to organization owner after review of requirements 1-3.
Completed (signed) by the organization (EPC) owner; same as the name on the LightReach contract. |