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Comfort Plan: Water Heater Overview

Updated yesterday

Overview

We’re pursuing expanding the Palmetto Comfort Plan to include water heater installations across the US. This overview is intended to share the baseline concept and gather partner feedback before finalizing program design.

Terms & Program Structure

  • Lease terms: 8 and 10-year​

  • Monthly payment: Fixed, all-in

    • Options for 0%, 0.99%, 1.99% annual escalators

  • Included for full lease term:

    • Installation

    • Full parts coverage

    • Service & repair labor (backed by OEM + supporting 3rd party coverage)

    • Preventative Maintenance (Onsite or remote appointment offered yearly with customer able to opt-out)

Pricing

  • Monthly rates in-line with comparable loans + worry-free service coverage

For customers

  • Simple monthly payment instead of upfront equipment cost

  • No surprise repair or maintenance expenses

  • Installation and service handled by trusted local partners

  • Easy, tech enabled order and ownership experience

For partners

  • Enhanced financing option that complements cash and loan offerings

  • Minimal change to existing install workflows

  • Built-in service and maintenance revenue, serving as the first call for customer needs

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