The Update: Rhode Island legislature passed requiring the Department of Business Regulation (DBR) to create a Solar Retailer Registration process, which went into effect on May 1, 2025. Deadline to submit is August 1st.
Action #1: EPC Registration w/ the State:
Complete and submit all requirements to the State.
Requirements include comprehensive rostering, individual sales rep background checks, and ID badge requirements.
Deadline: August 1st
Action #2: EPC Registration w/ Palmetto
Upon submission to the state, EPC must submit select documents to PLR via support center chat. Select INSTALLER: ORG SETTINGS.
Required Documents: [1] Copy of the state roster form [2] Copy of the ID badge sample [3] Copy of all sales rep completed background checks.
Submit to PLR via below link on the bottom of the page.
Chat Support Submission Process
Once you've completed registration with the state, you can begin your registration with Palmetto by utilizing our chat feature via https://palmetto.finance/accounts.
1. Follow chat prompts to registration form
Installer Admins: Org Settings →
Market Compliance Requirements →
Rhode Island Compliance
Pro-tip: If additional details, adjustments, or corrections are needed, your team can respond directly through the ticket to request updates.
This process helps maintain accuracy and accountability for Rhode Island compliance requests.
| When does this renew? | Renews annually, however, more frequent EPC roster requirements apply. See State link above. |
B | How does PLR verify completion | Registered EPCs are made visible via https://dbr.ri.gov/solar-retailers |
C | Who is responsible for providing and updating this information? | EPCs need to register their own org AND provide us all the documents listed below which is required for Palmetto's registration. |
E | Does PLR care about background check contents? | No--we require copies of the completed background checks to confirm completion for our records. |
F | My rep is not an RI resident? | Follow the instructions on the state's submission website. Non resident reps require both a state and national background check. |
G | What happens if I'm late to register? | Non-compliance will obligate PLR to fully disable the EPC in our portal. Additional monetary and compliance penalties may apply from the state. |